T-Mobile in North Plainfield, NJ Closed now

Reviews about T-Mobile

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  February 01, 2019, by V R
  Make sure you get everything in writing so when you get your bill you can call T-Mobile directly to dispute all the up charges you will see. They don't have contracts but get something in writing like a sample bill of the plan cost, taxes and phone finance charges. Never call or go to the store directly for a billing dispute. As in my case, they won't "remember what plan they sold you", or the detail of it. Call T-Mobile directly from the app or 611. They will solve the issue quickly, (temporarily). Avoid all the promises of credits to your bill and gift cards for trades ins. You will never be able to keep track of it all because it's not clearly described on your monthly bill. You basically has to trust them to get it right. Good luck with that. I have to call every month so far because the bill is wrong every single month for 6 months straight.